Process is stuck when a post condition for 'Days elapsed since process began' is used
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Process is stuck when a post condition for 'Days elapsed since process began' is used

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Article ID: 245968

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Days elapsed since process/step began step does not proceed even after the time mentioned has exceeded.

Environment

Release : 16.0.1

Component : Clarity Process Management

Cause

STEPS TO REPRODUCE
1. Navigate to Administration - Processes
2. Create a new Process 
   Name: Testing
   ID: testing
3. Under Steps tab, New STEP
4. Name: Step1
   ID: step1
5. Save
6. In Steps page, under Post Conditions, click on Build Conditions
7. Use the expression - step.step1.days_elapsed >= 0.001 and then Save and Return
8. Then Go To Select Step - Finish then Save and Return
9. Navigate to Start Step tab
10. Under Post Conditions, Then Go To Step select as Step1
11. Validation Tab - Validate All and Activate
12. Navigate to Home - Organizer and Process Tab
13. Under Available Process, select the checkbox next to Testing and click Start

 

Expected Results: Since the post condition is set as  step.step1.days_elapsed >= 0.001, the Step1 should wait for 1.4 minutes and then complete. 


Actual Results: The process moves to Step1 and is stuck at Evaluating Post Conditions and does not complete in 1.4 minutes. 

Resolution

This issue is resolved in 16.1.0. It was originally tracked as DE65190