Unable to install WSS Agent due to Network Traffic Redirection of Endpoint Protection.

Products

• Endpoint Protection
• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

Symantec WSS agent cannot be installed when Symantec Endpoint Protection agent network traffic redirection (NTR) component is installed. 

Cause

Working as Designed.

Resolution

Both WSS Agent and SEP-WTR component cannot be installed on a system. We have to remove one of the component.

In order to install WSS Agent need to remove NTR feature from SEP. 

Additional Information

How to change the installed feature set on Endpoint Protection