Empty on-box sandboxing statistics in content analysis (CAS)
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Empty on-box sandboxing statistics in content analysis (CAS)

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Article ID: 245964

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Updated On:

Products

Content Analysis Software

Issue/Introduction

Executed sandboxing tasks are not reflected in statistics

Environment

  • On-box sandboxing license active and valid
  • Windows profile for sandboxing correctly configured
  • Malware samples are sent manually to on-box sandboxing from Symantec EDR to CAS via REST API
  • Tasks for on-box sandboxing are executed on CAS successfully

Resolution

  • Sandboxing statistics are only for ICAP protocol
  • Samples sent via REST API are not counted to sandboxing statistics

Additional Information

The CAS UI shows only the ICAP Sandboxing statistics and not REST API
KB: https://knowledge.broadcom.com/external/article/170135/content-analysis-rest-api-statistics.html