Post upgrade from 9.1.3 to 9.3.5, our Sungard HE Banner agent 3.5x (running on a Linux remote agent) is not starting up with the below error:
java.lang.ClassNotFoundException: com.uc4.extensibility.util.sql.DatabaseObjectIF
Version 9.3x, 9.4x
Component : CA Automic APPLICATIONS MANAGER
Banner agent 3.5x
This error usually occurs if we do not have the latest banner agent in use for 9.3.5. For example the Banner RA agent 3.5.2. has been de supported as of 2/1/2016.
https://downloads.automic.com/downloads/component_support_lifecycle?show_eos=ye
Download and update to a currently supported RA Banner Solution NoWeb Release from the lonk below to resolve the error.
Here's a link which details how to update the RA agent :
https://knowledge.broadcom.com/external/article?articleId=88964