Erroneous SLA Exceeded Alerts On Autosys/CA7 cross instance jobstreams

Products

• Automic Automation Intelligence

Issue/Introduction

When using Autosys CCI for Cross instance CA7 jobs, there may be a slight time difference in the start time and end time of the CA7 jobs, which may show the Autosys jobs that depend on those jobs starting before the predecessor finishes.  

 

This can cause unexpected behavior such as unexpected Exceeded SLA alerts. 

Environment

Release : 6.3.0-2

Component : AUTOMIC AUTOMATION INTELLIGENCE INTEGRATION FOR CA 7

Resolution

Found this was caused by Jobstreams that had jobs with circular dependencies so AAI could not make a prediction on the jobstreams until the target job ran.