How to exclude SHA-256 from CASB detect section?

Products

• CASB Security Advanced
• CASB Security Standard
• CASB Advanced Threat Protection

Issue/Introduction

Goal is to exclude a SHA-256 value permanently if it has been identified as not malicious by the internal compliance team. 

Environment

Release: 1.0

Component: CASB Security Advanced 

Resolution

Submit the SHA-256 value via page https://symsubmit.symantec.com. It will be investigated, and if confirmed that it is not malicious, it will be excluded for every Symantec Product that is tracing malicious files/hashes, including CASB. 

Additional Information

Using SymSubmit book Article ID: 176256
Submit suspicious files to Symantec Security Response book Article ID: 151293