AXA events are missing when exporting data via API

Products

• CA Application Experience Analytics SaaS (AXA)

Issue/Introduction

AXA events are missing when exporting data via the API:

API: https://axaservices-es-exporter.dxi-na1.saas.broadcom.com/esQuery/events

When looking at the events in the AXA UI, there are many more events present in the AXA UI.

But when exporting the data via the above API call, we only see limited number of events.

 

Environment

Release : SAAS

Component : CA APP EXPERIENCE ANALYTICS SAAS

Resolution

The  AXA UI uses the ao_axa_sessions* index to pull the sessions data which contains the events type “view_events”.

The Dashboard and ES exporter REST API pulls data from ao_axa_session_events* index, and this index does not contain the events type “view_events”.

Thus you see that some data is not available in Dashboard and ES exporter REST API. Presently, it works as designed.