AXA events are missing when exporting data via API
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AXA events are missing when exporting data via API

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Article ID: 245726

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Updated On:

Products

CA Application Experience Analytics SaaS (AXA)

Issue/Introduction

AXA events are missing when exporting data via API

API: https://axaservices-es-exporter.dxi-na1.saas.broadcom.com/esQuery/events

When we look at the events in the AXA UI there are many more events present in the AXA UI, but when we export the data via the above API call we only see limited number of events.

 

Environment

Release : SAAS

Component : CA APP EXPERIENCE ANALYTICS SAAS

Resolution

The  AXA UI uses the ao_axa_sessions* index to pull the sessions data which contains the events type “view_events”.

The Dashboard and ES exporter REST API pulls data from ao_axa_session_events* index, and this index does not contain the events type “view_events”.

Thus you see that some data is not available in Dashboard and ES exporter REST API. Presently, it works as designed.