How do you open an Enhancement Request for service operations insight (SOI)
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How do you open an Enhancement Request for service operations insight (SOI)

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Article ID: 245695

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

What are the steps to open an ER for the SOI product?

Environment

Release : 4.2

Component : SOI ONE CLICK UI

Resolution

The SOI product team uses the ideation process at the Broadcom communities.

Communities Ideation Home

Post an idea and the product owners will review it and let you know what they think.

Be detailed, and if possible, include a business case.

This also allows the community to vote on the idea.