How do you open an Enhancement Request for service operations insight (SOI)
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How do you open an Enhancement Request for service operations insight (SOI)

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Article ID: 245695

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

What are the steps to open an ER for the SOI product?

Environment

Release : 4.2

Component : SOI ONE CLICK UI

Resolution

The SOI product team uses the ideation process at the Broadcom communities.

SOI_Communities

Post an idea and the product owners will review it and let you know what they think.

Be detailed, and if possible, include a business case.

This also allows the community to vote on the idea.