Error received when trying to download the ARD Hub Docker image

Products

• CA Agile Requirements Designer

Issue/Introduction

Tryying to download the ARD Hub Docker image but are receiving error: "Error reading manifest 3.2.6.305 in ard-docker.packages.broadcom.com/ard/aux: unauthorized: 

The token is download from the Broadcom website and the corresponding user name

 

The error we are seeing 

bash ard.sh --get-filesMon Jul 11 10:42:24 EDT 2022ARD Hub 3.2.6.305 deploymentLogin Succeeded!Pulling images from ard-docker.packages.broadcom.com
Pulling ard-docker.packages.broadcom.com/ard/aux:3.2.6.305
podman pull ard-docker.packages.broadcom.com/ard/aux:3.2.6.305
Trying to pull ard-docker.packages.broadcom.com/ard/aux:3.2.6.305...
Getting image source signatures
Copying blob sha256:d01dc498b4310f3c032a1b5b2d7db5a2fac5fc6d7c55ccad9b6571068a1441f4
Copying blob sha256:bfeba987e28da2d0f8fcd7db2646a9079516c7f8d3b44c00a6db15882096ba10
Copying blob sha256:320772a68f3e013b41ef24c829267aaf8dc21031ab5107cdb9352e9ab94d3d04
Copying blob sha256:772ddcfe902df4f5ab10445d215072411639e3167d4877e314019fd74c7f12eb
Copying blob sha256:d0f9ccb99b1ad8ce8c294b3d30630ad6aabbc5d0699bbb33227795cfb4c7fdf4
Copying blob sha256:9db5d6ac981890d33861fe234ac4545fb00e7587aafdd68a93dfd699f1ce3a01
Copying blob sha256:f0ebc3ed510ee9c212074abe58a2f6e7fba1dff82ec07578019ddfeb0ef3a31b
Error: Error reading blob sha256:59bf1c3509f33515622619af21ed55bbe26d24913cedbca106468a5fb37a50c3: Get "https://jfrog-prod-usw2-shared-oregon-main.s3.amazonaws.com/aol-broadcom/filestore/18/18a91e823f0e8a11f39bfdef97c293819ba7e6b1?X-Artifactory-repositoryKey=ard-docker&X-Artifactory-projectKey=default&x-jf-traceId=c942f005b460e794&response-content-disposition=attachment%3Bfilename%3D%22sha256__59bf1c3509f33515622619af21ed55bbe26d24913cedbca106468a5fb37a50c3%22&response-content-type=application%2Foctet-stream&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20220711T144229Z&X-Amz-SignedHeaders=host&X-Amz-Expires=60&X-Amz-Credential=AKIASG3IHPL6XG6PRRRL%2F20220711%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Signature=4eab750a2045e663154be1a65828a55948261ca07af51c8daf4b9376b9eb738c": Forbidden
Failed to pull ard-docker.packages.broadcom.com/ard/aux:3.2.6.305

Environment

Release : 3.2.5

podman version 3.2.3 ( Docker)

Red Hat Enterprise Linux release 8.5 (Ootpa)

Cause

We don't support Podman and RedHat version 8.x

 

Resolution

Install a supported version of Docker and RHEL as per techDoc link:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/devops/agile-requirements-designer/3-2/installing/install-ard-hub/install-ard-hub-using-docker.html

Docker 19.03.12 and Docker Compose 1.26.2,

RedHat Enterprise Linux 7.x,