Stopword list is not working in detection

Products

• Data Loss Prevention Core Package
• Data Loss Prevention
• Data Loss Prevention Enterprise Suite

Issue/Introduction

We have tested the stopword list in EDM. Even if the default stopword list is used, the EDM policy still detects stop words in messages.

Environment

Release : 15.7

Component :

Cause

The stop words file is not being found by the default relative path of ../config/stopwords in indexer.properties

Resolution

Modify the indexer.properties file located at C:\Program Files\Symantec\DataLossPrevention\EnforceServer\15.8.00000\Protect\config

To reflect the full path of your stop words file

AKA:

Change it from ../config/stopwords to <drive letter>:/Program Files/Symantec/DataLossPrevention/EnforceServer/15.8.00000/Protect/config/stopwords