In catalog hidden fields are also validated when required

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

Issue:

After upgrading to 17.3 RU12 the hidden fields are validated as required.

Steps:

-> Until 17.3 RU5 specifically before the fix T6D9638 the hidden fields which were required are not validated.

-> Since ugrading to 17.3 RU12 the fields which are not visible in the form are validated and unable to save the request.

-> When trying to save below error is seen though fields are not visible:

Environment

Release : 17.3

Component : Catalog - Customizations

Resolution

This is resolved by SE via defect DE64915 and fix is included in 17.3 RU15.