DLP Agent Error: This extension is not allowed. The extension "Symantec Extension" was blocked by your administrator

Products

• Data Loss Prevention Endpoint Prevent

Issue/Introduction

Intermittent error on DLP agent Windows fleet for the Microsoft Edge Extension for Symantec DLP after Edge was updated to 103 (June 2022 release)

The full text of the error is:

This extension is not allowed

The extension "Symantec Extension" was blocked by your administrator

Screenshot:

Environment

Release : 15.x

Component : Endpoint Agent

Cause

An issue was introduced by Microsoft Edge 103.x browser June 2022 update

Resolution

Microsoft Released update to Edge browser in July 2022 release 104.x

Update Edge Browser from 103 to 104 release to resolve this issue.