We have been working on AD servers monitoring requirement from a user and we have created a package for monitoring specific AD services in the NTservices probe. While creating the package we have used the exact service name as shown in the ntservices probe on one of AD servers and after pushing this package on a set of AD servers we noticed some servers' service names are case sensitive (different case) in the ntservices probe.
We checked the probe and noticed service names are in uppercase in some servers, but in the package we have given lower case letters for service names. How can we resolve this case sensitive problem of service names in the ntservices probe?
- ntservices configuration
Follow the steps below:
You can take the same approach for any/all services that may display differently on different machines.