After clicking on "Forgotten Password?" or "Forgotten Username" option on IM user console login screen user is redirected to the address that doesn't work
for example:
FQDN:port/iam/im/identityenv//pubidentityEnv/ui7/index.jsp?task.tag=taskname
If you remove: /identityenv/ the redirect will work.
second example
hostname:port/iam/im/pubidentityEnv/ui7/index.jsp?task.tag=taskname
if you switch hostname to FQDN it works fine
Third example
On the login page if you click "Not able to access your account?" you are redirected to the page with the correct address, but showing an error about the task.
FQDN:port/iam/im/pubidentityEnv/ui7/index.jsp?task.tag=unlockuser
Release : 14.4
Component :
The base URL of the environment is provided incorrectly.
Base URL should be changed in IM Management Console - Environments - Environment name
Remove part causing issues, in the first example from:
http://FQDN:port/iam/im/identityenv/
to:
http://FQDN:port/iam/im
In the second example from:
http://hostname:port/iam/im
to:
http://FQDN:port/iam/im
if you switch hostname to FQDN it works fine
Save changes and then restart the environment
The third example means there is no task with such a tag as
unlockuser
Create or modify the task so it has such a tag.