After clicking on "Forgotten Password?" or "Forgotten Username" option on IM user console login screen user is redirected to the address that doesn't work
Example:
FQDN:port/iam/im/identityenv//pubidentityEnv/ui7/index.jsp?task.tag=taskname
If you remove: /identityenv/ the redirect will work.
Example:
hostname:port/iam/im/pubidentityEnv/ui7/index.jsp?task.tag=taskname
if you switch hostname to FQDN it works.
Example:
On the login page if you click "Not able to access your account?" you are redirected to the page with the correct address, but showing an error about the task.
FQDN:port/iam/im/pubidentityEnv/ui7/index.jsp?task.tag=unlockuser
Release : 14.5
Component : Identity Manager, Virtual Appliance
The base URL of the environment is provided incorrectly.
Base URL should be changed in IM Management Console - Environments - Environment name
Remove part causing issues, in the first example from:
http://FQDN:port/iam/im/identityenv/
to:
http://FQDN:port/iam/im
In the second example from:
http://hostname:port/iam/im
to:
http://FQDN:port/iam/im
if you switch hostname to FQDN it works fine
Save changes and then restart the environment
The third example means there is no task with such a tag as
unlockuser
Create or modify the task so it has such a tag.