unable to modify service group names in AIOps

Products

• DX OI SaaS

Issue/Introduction

We are unable to modify the service group names in OI.

The service group name is grayed out and I am the Super user in my tenant.

Environment

Release : SAAS

Component : CA DOI SERVICE ANALYTICS

Resolution

You cannot rename a service or cannot delete a service. By default, these two options are disabled while modifying a service.
You can only delete a service from the hierarchy.

 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-operational-intelligence-saas/SaaS/using/Service-Analytics/Services-User-Interface/Service-Details-Page/Service-Details-Layout/Chart-View/Edit-a-Service/Edit-a-Service.html