Timesheet grid showing resources not open for time
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Timesheet grid showing resources not open for time

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Article ID: 245500

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

You are looking at the Timesheets grid view in the Modern UX (MUX).

There are some resources that used to be open for time but are currently not open for time.

These resources are shown in the grid view with a status of Open even though they are not open for time.

Environment

Release : 16.0.1

Component :PPMTM

Resolution

Analyzed by SE and working as designed.

The timesheet records are not shown in the timesheet grid if the user is disabled for "open for time entry" at that moment.  This is expected behavior. 
 
If any authorized user visits the timesheet record of the above user in the timesheet grid (when the user was enabled for 'open for time entry') will create a timesheet record with an open state for the time periods that are open.