Timesheet grid showing resources not open for time

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

You are looking at the Timesheets grid view in the Modern UX (MUX).

There are some resources that used to be open for time but are currently not open for time.

These resources are shown in the grid view with a status of Open even though they are not open for time.

Environment

Release : All

Component :PPMTMM

Resolution

Analyzed by SE and working as designed.

If the user (or any user) clicked on the timesheet while the user was open for time entry, the timesheet gets created in the database.

If this has happened the record will continue to show on the grid even though the resource is now not open for time entry.

 

Workaround:

1) Add a filter to show Resource Open For Time Entry = Yes

 

or

 

2)  Open the resource(s) for time entry and have them submit a blank timesheet.