Unable start/stop Autosys R12 agent on service post installation.
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Unable start/stop Autosys R12 agent on service post installation.


Article ID: 245399


Updated On:


CA Workload Automation AE


We are unable to start agent service through ./cybAgent -a command post installation on linux ppcle_64 server. 

OS: Linux ppc64le  kernel 3.10.0-1160.25.1.e17.ppc64le
Agent version:
Linux ppc64le 64 bit
Error Log  
#cat nohup.stderr
dlopen: libjvm.so: cannot open shared object file: No such file or directory
Please make sure the oscomponent.libjvmpath is correct.


Release : 12.0

Component :


The  libjvm.so seems to be not found.

libjvm.so => not found

As a workaround we first find if this file is located in the server directory as follows

ls -l /opt/CA/WAAER12/SystemAgent/hbsfprusr01_PRD/jre/lib/ppc64le/server/libjvm.so

If this is available then we can set a LD_LIBRARY_PATH point to this location and then start the agent as follows

For example 

# export LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT/jre/lib/amd64/server

# ./cybAgent -s
Agent service is stopping...
Agent service has been stopped

# ./cybAgent -a
Agent service is starting...

Post implementation of the workaround, we are able to start & stop agent services.