Unable to install Data Center Security (DCS) Agent because of pending reboot error
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Unable to install Data Center Security (DCS) Agent because of pending reboot error

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Article ID: 245365

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Updated On:

Products

Data Center Security Server

Issue/Introduction

You have uninstalled DCS Agent and reboot the OS but after the next installation attempt you are receiving an error that reboot is pending. 

Error! An agent uninstallation requires a reboot. Please reboot system before running installation

 

Environment

Release : All

Component : DCS Agent

Cause

There is a remaining registry value name Uninstall SIS Agent DCSAgentRebootPending in the registry location below that is preventing the DCS Agent installation. 

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\RunOnce

Resolution

Delete the registry value Uninstall SIS Agent and retry the installation