SpectroSERVER losing connectivity to OneClick and failing over on 21.2.4
Article ID: 245350
Updated On:
Products
Issue/Introduction
The primary SpectroSERVER is constantly losing connectivity to the OC system and failing over. The stack dumps show all show the following:
#0 0x00007ff716473fc3 in pread64 () from /lib64/libpthread.so.0
#1 0x00007ff7203e3f44 in __os_io () from /opt/SPECTRUM/lib/libssdbl.so.1
#2 0x00007ff72040bc13 in __memp_pgread () from /opt/SPECTRUM/lib/libssdbl.so.1
#3 0x00007ff7203de934 in memp_fget () from /opt/SPECTRUM/lib/libssdbl.so.1
#4 0x00007ff7203eed01 in __bam_search () from /opt/SPECTRUM/lib/libssdbl.so.1
#5 0x00007ff72041065a in __bam_c_search () from /opt/SPECTRUM/lib/libssdbl.so.1
#6 0x00007ff720412cad in __bam_c_get () from /opt/SPECTRUM/lib/libssdbl.so.1
#7 0x00007ff7203f5b6a in __db_get () from /opt/SPECTRUM/lib/libssdbl.so.1
#8 0x00007ff7203ce9a3 in Db::get(DbTxn*, Dbt*, Dbt*, unsigned int) () from /opt/SPECTRUM/lib/libssdbl.so.1
#9 0x00007ff7203c8ef2 in Dal::TableImpl::select(Dal::Record&) const () from /opt/SPECTRUM/lib/libssdbl.so.1
#10 0x00007ff7203c3bbe in Dal::Table::select(Dal::Record&) const () from /opt/SPECTRUM/lib/libssdbl.so.1
#11 0x00007ff720389e2e in CsDbLandscapeRep::read_mattr_val(CsModelHandle const&, unsigned int, CsAttrDesc::CsAttrType_e, void**) () from /opt/SPECTRUM/lib/libssdbl.so.1
#12 0x00007ff720392b81 in CsDbMAttrRep::get_value(CsAttrDesc::CsAttrType_e) () from /opt/SPECTRUM/lib/libssdbl.so.1
#13 0x00007ff725948c07 in CsModel::get_mem_attr_val(unsigned int) const () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#14 0x00007ff725948c98 in CsModel::dup_mem_attr_val(CsAttrDesc const*) const () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#15 0x00007ff72594a3cb in CsModel::get_int_attr_val(CsMTypeAttr const*) const () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#16 0x00007ff72591239e in CsLandscape::create_key(CsAttrDesc*, CsModelType*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#17 0x00007ff72591254b in CsLandscape::load_keys(CsAttrDesc*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#18 0x00007ff725913166 in CsLandscape::find_keyed_models(CsFindSpec const*, CsULHashTable*, CsFindSpec::LogicalOp_e, CsULHashTable*, int) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#19 0x00007ff725916905 in CsLandscape::terminal_find_model_handles(CsFindSpec const*, CsULHashTable*, CsFindSpec::LogicalOp_e, CsError::CsError_e*, int) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#20 0x00007ff72591b661 in CsLandscape::find_model_handles(CsFindSpec const*, CsError::CsError_e*, CsSecurityIf const*, int) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#21 0x00007ff72591c0dd in CsLandscape::find_models(CsFindSpec const*, CsSecurityIf const*, int) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#22 0x00007ff72591c1d4 in CsLandscape::find_models(CsFindSpec const*, CsSecurityIf const*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#23 0x00007ff724826938 in CsVnmLscpeHandle::find_models(CsFindSpec*) const () from /opt/SPECTRUM/lib/../SS/libIHapi.so.1
#24 0x00007ff6e6470709 in TunnelAutoConnectsIH::createTunnelConnection(CsModelHandle const&) () from /export/opt/DX/Spectrum/SS/Modules/libiface.so.1
#25 0x00007ff6e6470917 in TunnelAutoConnectsIH::createTunnelConnectionAndSet(CsModelHandle const&) () from /export/opt/DX/Spectrum/SS/Modules/libiface.so.1
#26 0x00007ff6e6470a5a in TunnelAutoConnectsIH::trig_action(CsModelHandle const&, CsAction const*) () from /export/opt/DX/Spectrum/SS/Modules/libiface.so.1
#27 0x00007ff72592a77e in CsModelType::trig_action(CsModelHandle const&, CsAction const*, CsVPConnHandle const&) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#28 0x00007ff72594cf91 in CsModel::action(CsAction*, CsVPConnHandle const&, CsSecurityIf const*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#29 0x00007ff720afa73a in CsDModelIf::action(CsAction*, CsVPConnHandle const&, CsSecurityIf const*) const () from /opt/SPECTRUM/lib/libgserv.so.1
#30 0x00007ff720afc122 in CsDModelIf::dispatch(CsVnmMsg*, CsVPConnHandle const&, CsSecurityIf const*) () from /opt/SPECTRUM/lib/libgserv.so.1
#31 0x00007ff72592250e in CsMultiReqScheduler::dispatch_request(CsMultiReqMsg*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#32 0x00007ff725922b56 in CsMultiReqScheduler::process_queued_work(CsWorkNode const*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#33 0x00007ff72087c512 in CsWorkQueue::process_work_node(CsWorkNode*) () from /opt/SPECTRUM/lib/libwkmgr.so.1
#34 0x00007ff72087ba70 in CsWorkScheduler::do_work() () from /opt/SPECTRUM/lib/libwkmgr.so.1
#35 0x00007ff7255c4211 in moot_thread_start () from /opt/SPECTRUM/lib/libmoot.so.1
#36 0x00007ff7160df190 in ?? () from /lib64/libc.so.6
#37 0x0000000000000000 in ?? ()
Environment
Release : 21.2
Component : Spectrum Core / SpectroSERVER
Resolution
21.02.04.PTF_21.2.403
REQUIREMENTS
SPECTRUM 21.02.00 and 21.02.04 are the prerequisites for installation of this patch.
This patch needs to be installed on SpectroSERVER.
OVERVIEW
This is a PTF patch for the following issue:
DE538738 Details:
Symptom : Spectrum SpectroSERVER losing connectivity to OC and failing.
Resolution: IpSec Tunnel reconfiguration tries to identify the existing tunnels by querying the\nlocal_Address (0x129de) and Remote Address (0x129df).\n\nOn a large scale.
(DE538738, 33146583)
BILL OF MATERIALS
ReleaseNote.PTF_21.2.403.txt
runme (Linux)
uninstall_PTF_21.2.403.pl (Linux)
libmdlsvinit.so.1
libmdlsvutil.so.1
libsskrnl.so.1
runme.exe (Windows)
uninstall_PTF_21.2.403.exe (Windows)
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