Return code 999 from Windows command confirm_db -S error when trying to promote StandBy server to Background
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Article ID: 245322
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Updated On: 10-13-2023
Products
CA Service Desk Manager
CA Service Management - Service Desk Manager
Issue/Introduction
The following error appears when trying to promote StandBy server to Background (pdm_server_control -b):
pdm_server_control 7484 ERROR ServerStatusMonitor. 1608 Return code 999 from Windows command confirm_db -S
Environment
Release : 17.3
Component : SDM - Configuration
Cause
CMD is not running as an administrator
Resolution
Open CMD as Administrator > Run pdm_server_control -b
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