Export inconsistency in the Identity Governance x Identity Manager connector

Products

• CA Identity Governance
• CA Identity Manager

Issue/Introduction

After running an export from Identity Governance to Identity Manager, some users do not loss the Provisioning Roles

In the Identity Governance we can see the Role was removed from the user but looking at the Identity Manager, View Submitted Task, the "Revoke Provisioning role from user" is not displayed

Environment

Identity Governance 14.x

Cause

The issue usually happens in a Cluster environment.

Resolution

From Identity Governance, change the "tms.workflow.url" property with the following:

 

http://mygovernance-srv:8082/tmsWPAdapter/xfire/TMSRequestsHandler?wsdl

 

and add to the host file of each Identity Governance node the mygovernance-srv to point to itself (IP address)

 

Restart the Identity Governance service.