Frequently the probe version actually installed doesn't match the version reported by the controller

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Sometimes when viewing a probe in IM, it shows one version, but when looking at the probe log, a different (older) version is reported.

It appears that some probes are not fully upgraded even though the IM Client shows the newer version.

Environment

Release : 20.4

Component : UIM - CONTROLLER

Cause

crash in distsrv

Resolution

Review the event logs (Windows) or system logs (e.g. /var/log/messages) for crash/core dumps related to distsrv.

If such crashes are seen you should deploy distsrv 9.35-HF1 or higher.

 

Additional Information

UIM hotfix index