Spool - Issue sending emails from Deliver using Spool Printer defined with CSSMTP
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Spool - Issue sending emails from Deliver using Spool Printer defined with CSSMTP

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Article ID: 245276

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Updated On:

Products

Spool

Issue/Introduction

We are experiencing an issue sending emails to a Spool defined printer with a CSSMTP driver.

Environment

Release : 14.0

Component : Spool

Resolution

Spool 14.0 fix - LU05855

1. CSSMTP DRIVER IGNORES FILENAME ON OUTPUT STATEMENT USERDATA
 
2. ESF988 CSSMTP ALLOCATE FAILED-RC=12,ERROR=035C,INFO=0001
 
3. CSSMTP ATTACHMENTS ARE MISSING OR CORRUPT WHEN USING OUTLOOK
 
=============================================================================
 
CSSMTP DRIVER IGNORES FILENAME ON OUTPUT STATEMENT USERDATA
 
PROBLEM DESCRIPTION:
Parameters specified on the OUTPUT statement USERDATA parameter are ignored by the CSSMPT print driver.
 
SYMPTOMS:
None of the information on the OUTPUT statement USERDATA parameter is used by the CSSMTP print driver.
 
IMPACT:
The missing USERDATA information causes unexpected results.  For example, if FILENAME=ABC.PDF is specified in order to receive the Spool file data as a PDF attachment, the data will be delivered in the email body instead.
 
=============================================================================
 
ESF988 CSSMTP ALLOCATE FAILED-RC=12,ERROR=035C,INFO=0001
 
PROBLEM DESCRIPTION:
If a filename value containing a dash character in the first eight characters is specified when using the CSSMTP print driver, an error occurs when writing the file to JES.
 
SYMPTOMS:
The following messages are seen on the ESFLOG:
 
ESF988 File 22 on printer CSS1 - CSSMTP Allocate failed-RC=12,
                                    Error=035C, Info=0001
ESF925 File 22 on printer CSS1 held
 
IMPACT:
The CSSMTP print session fails and the file is not delivered.
 
=============================================================================
 
CSSMTP ATTACHMENTS ARE MISSING OR CORRUPT WHEN USING OUTLOOK
 
PROBLEM DESCRIPTION:
File attachments sent to Outlook using the CSSMTP driver may be missing or corrupted.
 
SYMPTOMS:
Emails arrive in Outlook without any attachment or the attachment cannot be opened.
 
IMPACT:
Customers using Outlook email servers do not receive the expected email attachments.