qos_processor enrichment script fails after upgrade to CU3 / qos_processor 20.42

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

After upgrading to CU3 or CU6 the ruby script enrichment.rb in probes/slm/qos_processor/scripts directory fails with:

Jul 01 15:28:20:106 [Thread-1, qos_processor] Changed enrichment script 'enrichment.rb' observed 
Jul 01 15:28:20:106 [Thread-1, qos_processor] Loading Enrichment Script 'C:\Nimsoft\probes\slm\qos_processor\scripts\enrichment.rb 
Jul 01 15:28:20:855 [Qos Monitor Enricher #3, qos_processor] Failed to invoke monitor modifier 'enrichment': Error during evaluation of Ruby in <script> at line 9: (NoMethodError) undefined method `debug' for nil:NilClass 

 

Environment

Release : 20.42

Component : UIM - QOS_PRROCESSOR

Cause

defect

Resolution

This is resolved with qos_processor 20.43 which is released as part of UIM Server 20.4 Cumulative Update 5.

Some customers have reported a return of the problem in CU6 but this appears to be due to leftover files from the prior version.  Reinstalling CU6 resolves the issue.