This document outlines how to create thread dumps of the SpectroSERVER process on a Windows Server.
You will need to utilize the Microsoft Process Explorer utility. Download this utility on the SpectroSERVER machine:
Double click the "procexp64.exe" process to launch it:
Select the SpectroSERVER.exe process:
Right click and select "Properties"
In the Properties window, select the "Threads" tab:
Make sure you have the "Start Address" on the SpectroSERVER process and click the "Stack" button. A new window with a stack will show. Copy this:
Close the window, wait 10 seconds and click the Stack button again. Repeat this process 5x to 10x and provide the stacks to Broadcom Support for analysis.