Size of the WebConsole is too big

Products

• CA Automic Dollar Universe

Issue/Introduction

When opening a "WebConsole" console after the authentication phase, the interface exceeds the size of the screen.

It is very difficult to resize the window, especially when the interface is 8 to 9 times the size of the screen.

Environment

Release : 6.x, 7.x

Component : UNIVIEVER CONSOLE, UNIVIEWER MANAGEMENT SERVER

Cause

"Windows" (as an OS) returns the DPI value. DPI settings are virtually changing the number if pixels, and thus the calculation.

Resolution

To workaround:

Double-click on the top of the UVC window to have it resized to the screen size.

To fix the issue the following procedure needs to be done:

1. Export XML user preferences from uvms with command uniexp userpref

https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/dollar-universe/6-10-91/Univiewer-Administrating/Commands/User_Preferences/uniexp_USERPREF.html

2. Modify in the localsettings.xml the values for java.awt.Dimension height and width to a smaller value (i.e. 1200). Look for Dimension0.

I.e.

3. Import the modified file back to the UVMS with the command uniimp userpref

https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/dollar-universe/6-10-91/Univiewer-Administrating/Commands/User_Preferences/uniimp_USERPREF.html

4.  MAKE sure that the UVC user which connects to the UVMS has the option "Centralized user settings" ticked.

Additional Information

Example of usage of "uniexp userpref" and "uniimp userpref" commands.