Error during reorganization

Products

• CA Automic Dollar Universe

Issue/Introduction

Cannot start the services in DUAS, error: "Error during reorganization!!

area reorganization
file reorganization HISTORY.DB
End at: Wed Jun 29 05:59:52 EDT 2022
###############################################
Area S is not declared, so it will not be reorganized.

Area I is not declared, so it will not be reorganized.

Error during reorganization!!
One or more errors occur.

----------------------------------------------------------
----------------------------------------------------------

#--------------------------------------------------
# ---> ERROR:
# -------------------------------------------------

-----> Reorganization in error!!
Cannot start the instance.

What are recommended steps to correct the problem and prevent it from occurring in the future?

Environment

Release: 6.10, 7.0

Component: DOLLAR UNIVERSE

Resolution

Recommended steps are :

1) Check universe.log file and look for any error/alerts such as :

error [200]
error [-1]
(error: 600)
err=[3]

If so alerts could be set for the operators' attention. 

 

2) Check the systems log file for any disk full condition/s.

 

3) Typically in situations like these jobs will not run and/or get stuck. in order to prevent problems like these setup alerts with the help of following steps will help: 

Selecting jobs to monitor and notifications to be sent is performed from Univiewer Console, in Monitoring mode.

Select the configuration which should be monitored: Dollar Universe node and Area, then select Operations Settings > Alerting Rules.

The user must define alerting rules (one or more) matching the jobs to be monitored by SNMP.

Click on New to create a new alerting rule

In the alerting rule definition:

-The General section enables you to enter the alerting rule id and its priority level.

-The Criteria section allows you to define filters on the Node, the Area, and the job characteristics and to select the jobs to be monitored.

-The Monitor section enables you to select the monitoring type; status or job duration follow-up.

- In the Notification section, select SNMP.

As soon as the IO server updates a job that matches the selected criteria, an SNMP notification is sent to the SNMP Manager. The Manager is defined in the node settings.

At the same time, the Job Monitor displays the alert in the Action column:

-If the alert is defined with a Medium or High criticalness, a specific icon appears in the Action column which signals an alert was sent for this job.

- If the alert was defined with a Low criticalness, no icon will be displayed in the Action column of the Job Monitor.