After uploading custom certificate, the gateway process is running but not listening on any ports.

Products

• CA API Gateway

Issue/Introduction

After uploading new server certificate to Private Keys, deleting the self-signed certificate, and rebooting, the gateway process is running but not listening on any ports.

Environment

Release : 10.1

Component :

Resolution

Customer updated the gateway interfaces so they matched the IP address Pattern configured in Policy manager -> Manage Listen Ports -> Interfaces. 

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/layer7-api-management/api-gateway/10-1/security-configuration-in-policy-manager/tasks-menu-security-options/manage-listen-ports/manage-interfaces.html