How to request Implementer license keys

Products

• CA 2E

Issue/Introduction

This knowledge article describes the process how you can request new Implementer license keys.

Environment

Release : 8.7

Component : CA 2E

Resolution

Please open a new CA Licensing non-technical case for CA 2E with Broadcom and include the following IBMi box info

a) serial number
b) model
c) processor feature code
d) partition

And if the keys are for Host or Receiver

After Broadcom Licensing team receives the case, they will request PTC to generate and deliver new Implementer license keys via a new PTC support case. Once keys are sent to Broadcom, they will forward the keys to you.

Note: Licensing cases are not handled by product support. This is important when opening the case with Broadcom to ensure it is routed to the correct team.