SVC dump in ESP task - IGD300I AN ABEND S0C4 DURING SMS PROCESSING - ISSUER=IGDERDM2

Products

• ESP Workload Automation

Issue/Introduction

After upgrading to z/OS 2.4 RSU2202 noticed the ESP task hit the following SVC dumps. 

IGD300I AN ABEND OCCURRED DURING SMS PROCESSING 444 ABEND SYSTEM CODE=0C4 ASID=00F8

IGD300I AN ABEND OCCURRED DURING SMS PROCESSING 444
  ABEND SYSTEM CODE=0C4 ASID=00F8
  COMPONENT NAME=SMS  COMPONENT ID=DF101
  ACTIVE LOAD MODULE  NAME=UNKNOWN  ADDRESS=UNKNOWN
  CSECT IN ERROR      DESCRIPTION=UNKNOWN
                      NAME=UNKNOWN  ADDRESS=UNKNOWN  OFFSET=UNKNOWN
                      ASSEMBLY DATE=UNKNOWN  PTF LEVEL=UNKNOWN

Also seen in the task 

IEA794I SVC DUMP HAS CAPTURED: 493
DUMPID=001 REQUESTED BY JOB (name)
DUMP TITLE=COMPON=SMS,COMPID=DF101,ISSUER=IGDERDM2,CSECT=UNKNOWN
           ,OFFSET=UNKNOWN ,ASMDATE=UNKNOWN,FMID=UNKNOWN
ESP528E ERROR OCCURRED PROCESSING EVENT <esp event name>
ESP2720E UNABLE TO ALLOCATE <data set name>, S99 ERROR CODE X'9704',
INFO CODE X'0000'
IEF196I IGD17070I DATA SET <dump data set name> 

Environment

Z/OS 2.4

BMC Product: IAM 10.00.02

Cause

It was determined this abend was caused by BMC product IAM.

From the Vendor:

SYMPTOMS :  S0C4 at 32E in IAM026DU

PROBLEM  :  the code was looking at RBs of another TCB within its own address space without protection of the local lock.  The source was change to add this protection and prevent the abend. 

Resolution

SOLUTION : For IAM 10.00.02,

Apply P10.0149.