Clarity PPM On Premise
Clarity PPM SaaS

Reviewing some assignments, the hours show as 0 but there is a cost. How can this happen?

Release : 16.0.0

Component :

This can happen under this scenario

- Timesheet posts at one rate and the transactions posts to WIP
- Rate is updated
- Timesheet is adjusted and hours are removed from the task.
- Post the adjusted timesheet to WIP
- If all hours are remove from the task, the quantity = 0 but the cost will be the delta between the original rate and the new rate.

Example 1:

2 hours post at a rate of $50/hr for a cost of $100

Rate is changed to $25/hr

Adjust a timesheet and remove the 2 hours

The new rate is 25/hr or 50 and this is what is credited from the transaction. (100-50) instead of (100-100)

Therefore now the Quantity = 0 but Cost = $50

Example 2:

2 hours post at a rate of $50/hr for a cost of $100

Rate is changed to $25/hr

Adjust a timesheet and remove 1 hour

The new rate is 25/hr and since only one hour now this is what is credited from the transaction. (100-25) instead of (100-50)

Therefore now the Quantity = 1 but Cost = $75

Note this happens on timesheets as well as transactions.

This is the current design for adjusting timesheets when the rate has been changed and is currently under review.

Yes

No