APM for SSO Installation Error

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

The following non-fatal error was seen in the installation log:

CA APM SSO Installation Failure
                          Status: ERROR
                          Additional Notes: ERROR - Exit Code:1 Error Details:   File "caapmsso_installation.py", line 90
    print "\n=================================================================="
                                                                               ^
SyntaxError: Missing parentheses in call to 'print'. Did you mean print("\n==================================================================")?

Environment

Release : 13.2

Component : SITEMINDER MANAGER AGENT

Resolution

1) APMSSO only support python-2.x

Please follow below steps to install python 2.x.

A. install python2 if not installed
  - dnf install python2
B. set python2
  - alternatives --set python /usr/bin/python2

Please try  installation again, if the issue still exists, share  APMSSO installation logs.

 

2) We have a newer version of APMSSO 13.3.1

 

Customer fixed the installation process by installing python 2