Symantec Identity Portal - Error when performing browser refresh at tasks screen
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Symantec Identity Portal - Error when performing browser refresh at tasks screen

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Article ID: 244858

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Updated On:

Products

CA Identity Suite CA Identity Portal

Issue/Introduction

Identity Portal generates an error when refreshing the browser at the tasks screen.

To reproduce this issue follow the below steps:

--Assign a single step approval to Portal Modify User

--Create the necessary Form / Task / Screens in IP

--Modify the user (In Identity Manager) 

--Open IP > Tasks > Click on the approval > Refresh

Error:

TypeError: Cannot read properties of undefined (reading '378')

Environment

Release : 14.4.1CHF2

Component : IdentityMinder(Identity Manager)

Resolution

This issue was resolved through DE537347 and will be fixed in 14.4.2.

Should you be experiencing this issue with 14.4.1CHF2, please open a ticket and request the fix from DE537347, or if 14.4.2 is out, please apply 14.4.2.