What's the difference in between voice tests and voice assessments?
Comparing the different monitoring/testing methods by protocol:
Basic Voice Assessments are like diagnostics, since they run once and terminate upon completion. Advanced Voice Assessments are like continuous path monitoring, because they run for a preset duration.
You'll also find that Basic Voice Assessments check hop-by-hop like a diagnostic, whereas Advanced Voice Assessments don't work this way.
Our Voice/Video test signalling always uses SIP, even if the protocol is set to H.323 in the SaaS portal.