ARD Hub 3.2.5 Windows Installation - 'serverRsaPublicKeyFile' Error received when starting ARD Hub

Products

• CA Agile Requirements Designer

Issue/Introduction

An error is received when starting ARD Hub: RSA public key is not available client side (option serverRsaPublicKeyFile not set)) 

We are installing ARD Hub 3.2.5 on a Windows Server, with  MySQL 8.0.22, Keycloak 15.1.1, and Tomcat 9.0.64

 

Environment

Release : 3.2.5

Component : Hub (Windows)

Resolution

The customer found a typo for the DB password in the settings file. Once this was corrected, they are no longer getting the 'RSA public key' message.