You want to edit the recipients of notifications for the Broadcom Cloud Services

Products

• Data Loss Prevention Cloud Detection Service
• Data Loss Prevention Cloud Detection Service for ICAP
• Data Loss Prevention Cloud Detection Service for REST
• Data Loss Prevention Cloud Package
• Data Loss Prevention Cloud Service for Email

Issue/Introduction

You are receiving email alerts from "[email protected]" for issues with regarding our DLP Cloud Service. You want to be able to update that distribution list but don't know where to find that setting.

Environment

Release : 15.7+

Component : Default-Sym

Cause

Users of the Cloud Service may receive email notifications in regard to existing service issues or specific to their tenant.

Resolution

The initial submission of your configuration for the Cloud Service did include emails provided for a "Distribution Email Address" as well as a "Submitting Customer Email".

In fact, alerts for the service are sent to all users in the Cloud Management Portal for each account.

Additional Information

To confirm the list of users is up to date, login to the Cloud Management Portal and verify the list of member emails.