In UIM 20.4 HUB DC/ DR OR primary /secondary the PRD report is showing 2 QOS value one is actual and another is null and the s_qos_data table with different origin for the robot (one is primary/dc HUB and another one secondary/DR HUB name).
This behaviour was not there with older release of UIM with PRD, How to resolve this?
Release : 20.4
Component : OC - Performance Report Designer
This is an expected behaviour in 20.4 , as the origin is different so same robot/ robot related metrices are considering as different robot / different metrics
Probable Solution could be (not tested )
1: Manually set origin on Controller level to the desired origin (e.g. matching 1st hub origin) and then when this robot fails over, origin will be maintained. Existing data in db needs to be modified
via running query from SLM
Following KBs can potentially help with the existing data-
Enginnering is working on this and issue will be fixed in next cumulative fix (cum4) for which ETA is not announced yet .