UIM 20.4 showing Null values in PRD Reports and QOS with Multiple Origin
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UIM 20.4 showing Null values in PRD Reports and QOS with Multiple Origin

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Article ID: 244708

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

In UIM 20.4 HUB DC/ DR OR primary /secondary  the PRD report is showing 2 QOS value one is actual and another is null and the  s_qos_data table with different origin for the robot (one is primary/dc HUB and another one secondary/DR HUB name). 

This behaviour was not there  with older release of UIM with PRD, How to resolve this?

 

 



Environment

Release : 20.4

Component : OC - Performance Report Designer

Resolution

This is an expected behaviour in 20.4 , as the origin is different so same robot/ robot related  metrices are considering as different robot / different metrics

Probable Solution could be (not tested ) 

1: Manually set origin on Controller level to the desired origin (e.g. matching 1st hub origin) and then when this robot fails over, origin will be maintained. Existing data in db needs to be modified 

via running query from SLM

Following KBs can potentially help with the existing data-

https://knowledge.broadcom.com/external/article?articleId=35037

https://knowledge.broadcom.com/external/article?articleId=34704

Solution

Enginnering is working on this and issue will be fixed in next cumulative fix (cum4) for which ETA is not announced yet .