Device are showing in OC with System name which is leading to incorrect SLA monitoring

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Multiple devices are appearing in OC with name "idrac8" which is also showing as system name in snmpcollector. This is happening for new as well as for old devices on creating a new profile. Due to this issue users are not able to search for correct device in OC and also we are facing problem in including these devices in reports.

Environment

Release : 20.3

Component : UIM - SNMPCOLLECTOR

Resolution

snmpcollector just displays what it gets from the device. Changing the name at the device end and then deleting the profile and adding it in snmpcollector again would resolve the issue.