PAM-UI-2730 and PAM-CM-5061 loading 4.1 upgrade patch to Management Console

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

An attempt to upload the 4.1 upgrade patch to the Management Console results in the following error:

 

We subsequently tried renaming the zip file to CAPAM_4.1.0.p.zip to match the name of the bin file in the archive, which got us a little further, but it still fails:

Environment

Release : 4.0.0-4.0.3, 4.1.0, 4.1.1

Component : PRIVILEGED ACCESS MANAGEMENT

Cause

The PAM 4.1 upgrade patch name does not conform to the expected file name format, requiring a rename, and the Management Console could not handle patch files larger than 2G.

Resolution

The problem will be fixed in future releases. Until then upload very large patches to each cluster node individually.