Adhoc view/report shows 'The report is empty'

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

An ad hoc view/report does not show data for a particular user but does show data for other users with the same amount of access.

Cause

The custom domain on which the Adhoc view/report is based is coded/filtered for language code equal to "EN". The user's account settings set to a language other than English.

Resolution

Changing the account settings to set the language to English