URCO0101 error message returned for new NetMaster DataReporter reports

Products

• NetMaster Network Management for TCP/IP

Issue/Introduction

Suddenly, new NetMaster DataReporter reports cannot be executed, while the saved ones have no problem. On NetMaster region joblog, the following messages can be found:

BALK0001 ADAPTOR($URRC$JAVATASK1) initialization completed.  Connecting to remote host.    
BALK0009 ADAPTOR($URRC$JAVATASK1) connection established, socket ID is 305737 port is 5387 
3 connected to nn.nn.nn.n on port nnnn                                                     
URCO0101 Logic error for data warehouse client RC$JAVATASK1. Error code Invalid-correlator 
- unknown request ID¬= $UR0007454B                                                         
                                       

 

Environment

Release : 12.2

Component : NetMaster Network Management for TCP/IP

Cause

Connection to NetMaster Java task was lost

Resolution

Recycling the NetMaster Java task resolves the problem.