Operator Console Login fails after installing 'Operator Console 20.4 - Cumulative Update 3'
search cancel

Operator Console Login fails after installing 'Operator Console 20.4 - Cumulative Update 3'

book

Article ID: 244604

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

UIM 20.4 with MS SQL Server as the backend database with a connection to UIM Database using windows authentication.

We deployed 'Operator Console 20.4 - Cumulative Update 3' and now Operator Console login fails:

wasp log error captured on startup

ERROR [main, com.nimsoft.nimbus.probe.service.wasp.Probe] doit() Failed to createDataSource
ERROR [main, com.nimsoft.nimbus.probe.service.wasp.Probe] com.microsoft.sqlserver.jdbc.SQLServerException: This driver is not configured for integrated authentication. ClientConnectionId:f5e0dee2-064f-463d-aad4-899d93e167b1
 at com.microsoft.sqlserver.jdbc.SQLServerConnection.terminate(SQLServerConnection.java:3422)

Environment

Release : 20.4

Component :  UIM OPERATOR CONSOLE - WASP & CORE

Cause

java_jre 2.13 was not installed per CU3 requirement

Resolution

Deploy java_jre 2.13 to the OC robot per steps in 'Operator Console 20.4 - Cumulative Update 3'