AutoSys WebUI (WCC) fails to start on Linux when configured for port 443.

Products

• Autosys Workload Automation

Issue/Introduction

The AutoSys WebUI(WCC) fails to start on Linux when it is configured for port 443. The following error is logged in the CA-wcc.log file...

INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 | INFO: Initializing ProtocolHandler ["https-jsse-nio-443"]
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 | Jun 20, 2022 11:43:46 AM org.apache.catalina.util.LifecycleBase handleSubClassException
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 | SEVERE: Failed to initialize component [Connector[HTTP/1.1-443]]
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 | org.apache.catalina.LifecycleException: Protocol handler initialization failed
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at org.apache.catalina.connector.Connector.initInternal(Connector.java:1013)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at org.apache.catalina.core.StandardService.initInternal(StandardService.java:533)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:1057)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at org.apache.catalina.startup.Catalina.load(Catalina.java:584)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at org.apache.catalina.startup.Catalina.load(Catalina.java:607)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at java.lang.reflect.Method.invoke(Method.java:498)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:303)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:473)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at java.lang.reflect.Method.invoke(Method.java:498)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at org.tanukisoftware.wrapper.WrapperStartStopApp.run(WrapperStartStopApp.java:429)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 |  at java.lang.Thread.run(Thread.java:821)
INFO   | jvm 1    | 2022/06/20 11:43:46 |        8 | Caused by: java.net.SocketException: Permission denied

Environment

Release : 12.0/12.0.01

Component : WORKLOAD CONTROL CENTER

Resolution

If WCC is running as a non-root user, it will typically not be able to bind to privileged port 443 on Linux system. A sys admin may have methods for granting that access to the non-root user, but it is something that has to be done at the O/S level. Otherwise, the resolution would be to run WCC as root if the port needs to be 443 rather than the default 8443.