OI & Spectrum integration 400 errors

Products

• DX Operational Intelligence

Issue/Introduction

We are running on OI 21.3. We recently upgraded spectrum application from 21.2.6 to 21.2.10.

Currently we are running on SDP 21.2.4. We installed SDP 21.2.10 and updated the ConnectorConfig.xml to match the file under version 21.2.4. But we see 400 errors in the log when we start the SDP 21.2.10. I'll upload the logs to the case.

 

WARN [AbstractHttpErrorHandler] [handleIOException] - Retrying ALARM sync for https://apmservices-gateway.lb.dev.dx.pge.com/jarvis/v2/ingestion/ with IOException
ERROR [HttpResponseHandler] [handleResponse] - HTTP response- Url : https://apmservices-gateway.lb.dev.dx.pge.com/jarvis/v2/ingestion/ , error code: 400 , message: Bad Request
WARN [AbstractHttpErrorHandler] [handleResponse] - Handling ALARM sync for HTTP error code : 400

Environment

Release : 21.3

Component : CA DOI Foundations - DEFAULT

Resolution

Switched back to old Jarvis ingestion point and not the v2. This is incorrect

Documented to use v2 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/digital-operational-intelligence/21-3/Integration/DX-OI-Inbound-Integration/DX-OI-Third-Party-Integration/Ingestion-APIs/Alarm-Ingestion-API.html

 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-netops/21-2/Fault-Monitoring-with-DX-Spectrum/integrating/integrate-ca-spectrum-with-ca-digital-operational-intelligence-using-spectrum-data-publisher.html