End users have to scroll thru the flow of activities of a ticket to see attachments--anyway we can have a button/link so that they can click on it and see all attachments
Release : 17.3
Component : SDM - xFlow
Currently this works by designed and it can't be customized to have a button or link that would show all attachments in one place.
If you strongly believe SP should present such a button/link on ticket page, please submit an idea/enhancement request from