Error while transmitting webhook to url

Products

• DX Operational Intelligence

Issue/Introduction

When trying to set up a webhook with the following data:

Webhook URL: http://IP_ADDRESS:9090/api_gateway/MV06510991-94519/set_custom_property

Payload:
{  
    "properties": [    
        {
            "key": "custom1",
            "value": "Ticket-0001"
        }  
    ]
}

Seeing below error went trying to transmitting:

2751115: Error while transmitting webhook to url(s) ERROR to webhook channel (channel,org)=(null,TENANTID): java.net.ConnectException: Timeout connecting to [/IP_ADDRESS:9090]

 

 

Environment

Release : 21.3

Component :

Resolution

The DX Oi will only send the Webhook notification through port 80 or 443. Please change the URL to the working port.

You can create a port forwarding internally from (80/443) to 9090 If needed.