How to hide SID in url from the attachment page for employee role
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How to hide SID in url from the attachment page for employee role

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Article ID: 244532

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

Need to mask Session ID when uploading attachments:

Environment

Release : 17.3

Component :

Resolution

From options manager please install below option and recycle services:

use_encrypted_sid_and_cookie