When user enters IDM, it automatically requests to change password, even though he has changed the password.
Every time when this user logs in, he has to change his password. No issues with other users. Only this particular user has to reset password each login attempt.
Release : 14.4
Component : Identity Manager
In LDAP the attribute idmAccountDisabled equals to 16777216 in that problem User.
Please login into Jxplorer and look at that specific user and see what their enabled state value is.
You have to change idmAccountDisabled attribute to 0 as in other users with normal state.
Value 16777216 means that the account has to change the password in the next logon. So that user will change the password every time.