PAM-CM-1129 Occurs When Trying to View the Password

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

A user's password view request was approved, but the following error occurs when they try to view the password.

PAM-CM-1129: Password request is only approved for Auto-Connect (not View).

Checking the user's request, it was approved for view not auto-connect.

Environment

Privileged Access Manager 4.0.x, 4.1.0

Cause

There was a second user who requested the account for auto-connect and had the account checked out. The error given should have said the account was checked out rather than stating the password view request is for auto-connect.

Resolution

There was an issue with the workflow when checking open password view requests. It will be fixed in a future release of PAM.