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Report not showed from Identity Manager User Console

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Article ID: 244461

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Updated On:

Products

CA Identity Manager

Issue/Introduction

We have been trying to activate reports in our customer environments but have this problem

Even in reports than uses another tables, like audit tables, we can´t see anything at least we use internet explorer

 

 

Screen remains in blank, maybe a problem with inconsistency between jasper and IDM (http/https)

Environment properties:
Identity Manager 14.3 
Cumulative patch 2
Wildfly 15
No Hotfixes
2 nodes of jboss
2 nodes of provisioning/connector server
1 node of Siteminder
1 node of Report Server

 

Environment

Release : 14.3

Component : JASPERSOFT REPORTS FOR IDENTITY MANAGER

Resolution

customer found Jasper configuration of JDBC connections from Jasper was incomplete, so configured it correctly and they can make reports directly from jasper web

also used from System-> Reporting -> Report Server Connection , ensure the "Proxy Report Request" option is selected.